Hooper swans-in to Manitowoc
Manitowoc Cranes has appointed Mark Hooper as vice president, sales – North America, distribution management, hydraulic and crawler cranes.
Hooper is responsible for sales leadership and product management for Grove rough-terrain, truck-mounted, telecrawler, all-terrain and carrydeck product lines in North America.
He joins Manitowoc with more than 20 years of sales and marketing experience in the construction industry.
Meanwhile, Manitowoc has launched a free diagnostic smartphone app. Available for iOS and Android devices, the app will help crane operators interpret numeric diagnostic codes that are generated by onboard control systems.
Manitowoc says the app aims to increase crane uptime by enabling customers to diagnose technical issues without third-party assistance, leading to faster repairs and maintenance.
“We’re entering into a new era of crane operation where we can harness the power of mobile devices and Manitowoc wants to lead the way,” said John Alexander, director of all-terrain crane service, mobile training and telematics at Manitowoc. “By accessing a cloud database right from their smartphones, companies can quickly get valuable diagnostic information to keep their cranes up and running.”
The first version of the app will address diagnostic codes on all Grove and Manitowoc-branded cranes that run on Manitowoc’s Crane Control System (CCS), as well as all-terrain (GMK) models that have ECOS 1 or ECOS 2 installed.