Last Updated: September 16, 2025
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://cranesy.com website (the “Service”) operated by SC Start Plus Events SRL (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.
1. Company Identification
The Service is provided by:
- Company Name: SC Start Plus Events SRL
- Registered Address: [Your Company’s Full Registered Address, City, County, Postal Code, Romania]
- Trade Registry Number (J): [Your J number, e.g., J40/XXXX/202X]
- Fiscal Identification Code (CUI): [Your CUI/VAT number, e.g., ROXXXXXXXX]
- Share Capital: [e.g., 200 RON]
- Contact Email: [e.g., contact@cranesy.com]
- Phone Number: [Your Company Phone Number]
2. Description of Services
Cranesy.com is an online platform that provides [IMPORTANT: Describe your services in detail. Be very specific. For example: “…a marketplace for connecting crane rental companies with construction clients,” or “…a Software-as-a-Service (SaaS) solution for logistics and heavy machinery management,” or “…an e-commerce store selling parts for industrial cranes.”].
The services include [List key features, e.g., user account creation, browsing listings, booking services, processing payments, etc.]. We reserve the right to modify or discontinue the Service at any time without notice.
3. User Accounts
To access certain features of the Service, you may be required to create an account. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
4. Payments, Billing, and Pricing
All payments for services purchased through cranesy.com are processed through our third-party payment processor, Stripe, Inc. (“Stripe”).
- Payment Methods: We accept payments via major credit and debit cards (Visa, MasterCard, American Express) and other payment methods as made available by Stripe.
- Authorization: By providing your payment information, you authorize us and Stripe to charge the specified amount to your selected payment method. You represent and warrant that you have the legal right to use any payment method(s) utilized in connection with any transaction.
- Pricing: All prices are listed in [Specify currency, e.g., EUR, RON, USD] and are inclusive of Value Added Tax (TVA) where applicable, unless stated otherwise. The total price, including all fees and taxes, will be clearly displayed before you confirm your payment.
- Subscriptions (If Applicable): [If you offer subscriptions, include this section. Otherwise, delete it.] If you purchase a subscription-based service, your payment method will be billed on a recurring basis (e.g., monthly, annually) as described at the time of purchase. You may cancel your subscription at any time through your account settings, but please see our Refund and Cancellation Policy for details on refunds.
5. Refund and Cancellation Policy
We are committed to customer satisfaction. Our Refund and Cancellation Policy is as follows:
- General Policy: [Define your specific refund policy. Be clear and fair. Example for a service: “Refunds for services may be requested within X days of purchase, provided the service has not been fully rendered. Requests will be evaluated on a case-by-case basis.”] [Example for a digital product: “Due to the nature of digital goods, we generally do not offer refunds once a product has been downloaded or accessed.”].
- Cancellation: Users can cancel their service or subscription by [Explain the process, e.g., “accessing their account dashboard” or “contacting customer support at support@cranesy.com”].
- EU Consumer Right of Withdrawal: In accordance with Romanian and EU legislation (GEO No. 34/2014), consumers have the right to withdraw from a distance contract within 14 days without giving any reason.
- This 14-day period begins from the day of the conclusion of the contract for services.
- To exercise your right of withdrawal, you must inform us of your decision by an unequivocal statement (e.g., an email to [Your Support Email]).
- Exception: Please note that the right of withdrawal may be lost if the performance of the service has begun with your prior express consent and your acknowledgment that you will lose your right of withdrawal once the contract has been fully performed by us.
6. Data Protection and Privacy
We are committed to protecting your privacy. All personal data you provide us is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our collection and use of personal information in connection with the Service is described in our Privacy Policy. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.
Please review our Privacy Policy here: [Link to Your Privacy Policy Page]
7. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of SC Start Plus Events SRL and its licensors. The Service is protected by copyright, trademark, and other laws of both Romania and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of SC Start Plus Events SRL.
8. Limitation of Liability
In no event shall SC Start Plus Events SRL, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory.
9. Governing Law and Dispute Resolution
These Terms shall be governed and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.
Any disputes arising out of or in connection with these Terms shall be resolved by the competent courts of Bucharest, Romania.
For consumers, we also provide access to the European Union’s Online Dispute Resolution (ODR) platform, which you can access here: https://ec.europa.eu/consumers/odr.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.
11. Contact Us
If you have any questions about these Terms, please contact us at contact@cranesy.com.